Installation Support Page for Corro-Protec Anodes
We’ve built tools and guides to help you solve most issues right away, even outside our business hours. That way, you don’t have to wait until Monday morning to fix your problem. Take a moment to explore the steps below, and if you still need us, we’ll be ready to help.
Business hours: Monday to Thursday, 8:00 AM – 4:00 PM (EST)
Closed on Canadian holidays… yes, we’re based up here in the cold north!
Installation Help
When to use it:
Check this section if you need help with:
- Locating the anode rod in your water heater
- Removing a stuck or hard-to-unscrew anode rod
- Installing your new Corro-Protec powered anode
- Returning or exchanging if you ordered the wrong product
- Understanding which model fits your tank size or brand
Warranty Claim
When to use it:
Check this section if you need help with:
- Green light is off or blinking
- Rotten‑egg smell is back
- Rod is leaking
- Discolored or cloudy water
- Bubbles or air in your hot water line
Still Need Help
When to use it:
Check this section if you need help with:
- You’ve tried our tools but still need assistance
- You have a unique situation or special water heater model
- You’re unsure which product is right for your tank
- You just prefer speaking with someone directly
- Business hours: Monday to Thursday, 8:00 AM – 4:00 PM (EST)